Front Desk Supervisor

```Duties``` - Oversee the daily operations of the front desk, ensuring smooth and efficient guest check-in and check-out processes.
- Manage a team of front desk staff, providing guidance, training, and support as needed.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner.
- Coordinate with other departments to ensure guest requests and needs are met.
- Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies.
- Maintain a clean and organized front desk area, including the lobby and reception area.
- Assist with reservations and room assignments as needed.
- Monitor and maintain inventory of office supplies and equipment.
```Experience``` - Previous experience in hotel management or front desk operations is preferred.
- Familiarity with night audit procedures and guest services is a plus.
- Strong hospitality skills with a focus on providing excellent customer service.
- Ability to communicate effectively with guests and staff members in a professional manner.
- Proficient in using hotel management software systems.
This position offers competitive pay and benefits.
Join our team and contribute to creating a positive guest experience at our hotel.
Job Type: Full-time Pay: $17.
00 - $18.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Night shift * Overtime * Weekends as needed Ability to commute/relocate: * Lithia Springs, GA 30122: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 1 year (Preferred) Work Location: In person