IT Support Technician

Responsibilities: - Provide technical support and troubleshooting for computer hardware, software, and network-related issues - Respond to help desk tickets and resolve user problems in a timely manner - Install, configure, and maintain computer systems and software - Assist with the setup and maintenance of network equipment and infrastructure - Collaborate with team members to identify and implement IT solutions - Perform software troubleshooting and provide guidance to end-users - Manage user accounts and permissions in Active Directory - Create and manage Group Policy Objects (GPO) for system configuration - Monitor system performance and ensure optimal functionality - Document IT procedures, processes, and configurations Qualifications: - Proven experience in IT support or a related field - Strong knowledge of computer hardware, software, and networking principles - Proficiency in troubleshooting software issues and resolving technical problems - Familiarity with Linux operating systems and command-line interface (CLI) - Experience with Windows operating systems, including Windows 10 and Windows Server - Knowledge of Active Directory administration and user management - Understanding of TCP/IP networking protocols and concepts - Familiarity with ticketing systems such as Jira or ServiceNow We offer competitive compensation packages, including benefits such as health insurance, retirement plans, paid time off, and professional development opportunities.
Join our team of dedicated IT professionals and contribute to the success of our organization.
Keywords: ("Technical Support Specialist" or "IT Support Technician" or "Desktop Support" or "Help Desk Technician" or "IT Service Desk Analyst" or "End User Support Specialist" or "Customer Support Engineer" or "IT Support Engineer" or "Technical Helpdesk Representative" or "User Support Specialist" or "IT Service Desk Technician" or "Client Support Analyst" or "Computer Support Specialist" or "Desktop Services Technician" or "IT Help Desk Coordinator" or "Support Desk Analyst" or "IT Customer Support Representative" or "IT Service Desk Specialist" or "Technical Assistance Analyst" or "IT Help Desk Associate" or "Technical Support Representative" or "IT Customer Service Specialist" or "Support Desk Technician" or "Information Technology Support Analyst" or "User Assistance Specialist" or "IT Help Desk Coordinator" or "Client Services Technician" or "Computer Help Desk Specialist" or "Service Desk Support Analyst" or "End User Services Technician" or "Desktop Services Specialist" or "IT Service Support Analyst" or "Help Desk Support Specialist" or "Technical Assistance Specialist" or "User Support Technician" or "IT Support Representative" or "Customer Service Technician IT" or "Help Desk Operations Analyst" or "IT Service Coordinator" or "Desktop Systems Support Specialist" or "Technical Support Coordinator" or "IT User Support Analyst" or "Desktop Services Coordinator" or "Service Desk Operations Specialist" or "IT Client Support Representative" or "Computer Support Technician" or "End User Computing Specialist" or "Help Desk Operations Coordinator" or "IT Service Support Technician" or "Technical Customer Support Specialist" or "User Assistance Coordinator" or "IT Support Coordinator" or "Client Services Support Analyst" or "Desktop Assistance Specialist" or "Information Technology Help Desk Specialist" or "Customer Technical Support Analyst" or "User Services Coordinator" or "Service Desk Technician II" or "IT Support Specialist I" or "Desktop Services Support Representative" or "PC Analyst" or "PC Analyst Ii" or "PC Support" or "PC Support Technician" or "PC Specialist" or "PC Technician" or "PC Administrator" or "PC Specialist" or "PC Support Analyst" or "It PC Specialist" or "PC Analyst" or "PC Support Analyst" or "Help Desk Analyst" or "Help Desk Analyst Ii" or "Service Desk Analyst" or "Desktop Support Technician" or "Help Desk Specialist" or "Help Desk Technician" or "Network Administrator" or "Technical Support Specialist" or "Technical Support Analyst" or "It Support Specialist" or "Helpdesk Analyst" or "Desktop Support Analyst") Job Type: Contract Pay: $19.
00 - $20.
00 per hour Experience level: * 1 year Ability to commute/relocate: * Conyers, GA: Reliably commute or planning to relocate before starting work (Required) Experience: * Help desk: 1 year (Required) * Outlook, MS Office, Win 7 and 10, Active Directory: 1 year (Required) License/Certification: * CompTIA A+ (Required) * CompTIA Network+ (Required) * CompTIA Security+ (Required) Work Location: In person