Administrative and Office Support Student Trainee

Duties The goal is for the student trainee to become familiar with programs, projects and functions of the assigned organization and to provide administrative and office support.
The Administrative and Office Support Student Trainee is responsible for assisting in administrative and office support work as it relates to management, program and administrative analysis, and process evaluation.
The student trainee performs a mixture of routine and somewhat complex tasks under the general direction of a manager, project/ program manager, team leader, or other more experienced employee.
The work activities typically support the work of other employees and contribute to the activities of the organizational unit.
The student works with teams working on mission-related projects.
Engages in meaningful learning and development activities while applying basic knowledge and limited experience in performing tasks.
Assists manager and other employees in day-to-day operations.
Works with more experienced team members in compiling and consolidating data, computing or verifying the accuracy of budget data and inform more experienced team member, team lead, project/program manager or manager of discrepancies.
Identifies discrepancies and data omissions and regularly refers these problems and work issues to a manager, project/program manager, team leader, or more experienced employee for guidance.
Receives detailed instructions from a manager, project/program manager, team leader, or more experienced employee as to performing specific tasks such as, searching historical files for readily available background information such as recent staff or function changes, organizational charts, mission and function statements, and position descriptions.
Supports higher level employees in the design of organization and workflow charts, using graphic design software.
Assists and supports the day-to-day operation by entering and tracking fiscal data using a variety of automation tools such as Delphi, US Bank, PRISM, Castle, Travel (E2).
Uses one or more established automated systems to enter and retrieve factual information, gather data for use in reports, charts or graphs.
Assists in maintaining filing systems, supplies, equipment, and publications; help to ensure office handbooks, orders, directives are maintained and kept current, as directed.
Other features of the Gateways Internship Program APPOINTMENT- If selected, your appointment may not exceed a total of 120 days after completing educational requirements.
Participation in this program may be terminated at any time.
REPORTING - Interns will be expected to report onsite to gain hands-on experience and may have minimal remote work assigned.
As such, this internship may be a part time, year round opportunity while attending school.
Please select your desired duty location accordingly.
AGREEMENT - All participants must sign a written Gateways Internship Agreement with their manager that clearly identifies expectations of the appointment such as duties, length of appointment, work schedule, training, mentorship etc.
CONVERSION - Although not guaranteed, an intern may be converted from the Internship Program to a permanent appointment without further competition in accordance with established policy.
Conversion must occur within 120 days after successful completion of the educational program (awarding of diploma, certificate, or degree), completion of a minimum of 640 hours of career-related work experience, required training, mentorship, and other requirements in accordance with the intern’s participant agreement.
Additionally, the intern must meet qualification requirements and any other position requirements associated with the position to which converted.
The intern must be converted to an occupation related to his/her academic training and career-related work experience as outlined in their participant agreement.
HOUSING - HOUSING IS THE RESPONSIBILITY OF THE APPLICANT.
Requirements Conditions of Employment US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
This position has a positive education requirement.
Transcript(s) required.
Applicants that applied to vacancy announcement ANE-ATO-24-GATEWAY-89123, MUST REAPPLY TO THIS VACANCY TO BE CONSIDERED.
Qualifications FV-C: To qualify for the FV-C, you must be currently enrolled full time or at least half time in an accredited educational institution (college, university, vocational school, trade school, etc.
) and show completion of 1 full academic year of post-high school study.
Full or half time enrollment is defined by your educational institution.
Degree Requirement: course of study leading to a degree or equivalent.
Qualifications must be met by the closing date of the announcement.
The selecting official may decide to interview all, some or none of the candidates referred for consideration.
Education This position has a positive education requirement: Applicants must submit a copy of their college or university transcripts(s) and certificates by the closing date of announcement to verify qualifications.
If selected, an official transcript will be required prior to appointment.
You may upload these documents with your application in USAJOBS or fax it to fax number provided in the announcement (please include announcement number on each page).
Failure to do so will result in loss of consideration.
Schools must be accredited by an accrediting institution recognized by the U.
S.
Department of Education.
Accreditation may be verified at the following website: www.
ed.
gov/accreditation.
Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.
S.
educational institution in terms of equivalence to a degree acquired at an American college or university.
A copy of the evaluation results must be included, otherwise your foreign education will not be considered.
IF SELECTED, OFFICIAL TRANSCRIPTS WILL BE REQUIRED PRIOR TO EMPLOYMENT.
If you do not have an official transcript (original with a raised seal) you should request it today.
Schools must be accredited by an accrediting institution recognized by the U.
S.
Department of Education.
Accreditation may be verified at the following website: www.
ed.
gov/admins/finaid/accred/index.
html Preview Job Questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.
FAA policy limits certain outside employment and financial investments in aviation-related companies.
www.
faa.
gov/jobs/workinghere/financial-disclosure-requirements The U.
S.
Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation.
As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome.
If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.
Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA.
Your work history examples should be specific and clearly reflect the highest level of ability.
Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided.
Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement.
Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.
Please ensure you answer all questions and follow all instructions carefully.
Errors or omissions may impact your rating or may result in you not being considered for the job.
Applicants may be asked to verify information on your application for employment with the FAA.
FAA's Core Compensation Pay Plan: This position is covered by the FAA Core Compensation plan.
Additional information about core compensation is available on the following website: https://jobs.
faa.
gov/FAACoreCompensation.
htm Incomplete Application: Please follow all instructions carefully.
Error or omissions may affect your rating or further consideration for this vacancy.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s).
All answers provided in the on-line process must be substantiated.
Ensure that your application package/resume supports your responses.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPTS PRIOR TO THE CLOSING DATE OF THIS ANNOUNCEMENT.
FAILURE TO DO SO WILL RESULT IN LOSS OF CONSIDERATION.
If you cannot upload your transcripts to your application, please email a copy to yu-lung.
hui@faa.
gov and reference the announcement number on the Email.
This position has a positive education requirement; college transcripts are required for ALL candidates newly appointed to the FAA in the 399 series.
College transcripts must be submitted from current FAA employees applying for internal vacancies if they have never held a position in the 399 series with the FAA.
College transcripts are not required from current FAA employees who are currently occupying a 399 series.
If selected, official transcripts are required prior to employment.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions.
If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15.
Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement.
If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference.
Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement.
If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service.
Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general.
If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply You must apply online to receive consideration.
Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted.
If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month and year (e.
g.
June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account.
This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information Yu-Lung Hui Phone 1 (781) 238-7265 Fax 1 (781) 238-7283 Email yu-lung.
hui@faa.
gov Address Federal Aviation Administration ANE Regional HR Services Branch 1200 District Avenue AHF-N500 Burlington, MA 01803 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications.
Eligible and qualified candidates will be referred to the hiring manager for consideration.
You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it.
If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors.
DOT provides reasonable accommodations to applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager.
An employee with a disability must notify the decision-maker of the accommodation request.
Job applicants and employees are required to follow up oral requests in writing.
Decisions on granting reasonable accommodation will be made on a case-by-case basis.
Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPTS PRIOR TO THE CLOSING DATE OF THIS ANNOUNCEMENT.
FAILURE TO DO SO WILL RESULT IN LOSS OF CONSIDERATION.
If you cannot upload your transcripts to your application, please email a copy to yu-lung.
hui@faa.
gov and reference the announcement number on the Email.
This position has a positive education requirement; college transcripts are required for ALL candidates newly appointed to the FAA in the 399 series.
College transcripts must be submitted from current FAA employees applying for internal vacancies if they have never held a position in the 399 series with the FAA.
College transcripts are not required from current FAA employees who are currently occupying a 399 series.
If selected, official transcripts are required prior to employment.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions.
If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15.
Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement.
If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference.
Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement.
If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service.
Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general.
If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Students Current students enrolled in accredited educational institutions from high school to graduate level.
Includes internships, pathways and other student programs.
Clarification from the agency Students enrolled and seeking a degree in a qualifying educational institution on a full or half time basis as defined by the institution.