Vehicle Diagnostic Services Business Partner

(https://ryder.
com/job-applicant-privacy-policy)\ SUMMARY This leadership position will ensure integration of all Shop Technologies that affect Vehicle Diagnostics, including the availability of all maintenance-related correspondence and repair manuals.
Responsibilities will include the oversight of all SBT's within the organization and other diagnostic tools used to perform maintenance on Ryder vehicles.
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.
ryder.
com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.
aspx) " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies (https://newsroom.
ryder.
com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.
aspx) ”, & one of “Reader's Choice Excellence Awards (https://newsroom.
ryder.
com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.
aspx) ” by Inbound Logistics.
What about our green initiative…? We have the largest EV footprint in the U.
S.
In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.
businesswire.
com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) " Here is from people that work here! https://www.
youtube.
com/watch?v=usBbl6L1V6E This is Ryder: https://www.
youtube.
com/watch?v=b24PFgxvVS0 Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
The salary for this position ranges from $65,000 to $80,000.
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Location: Ryder shop or remote Schedule: Monday - Friday Travel: 10% or less ESSENTIAL FUNCTIONS Ensure diagnostic tool software contains applications to meet needs of the Ryder fleet Communicate regularly with Purchasing group regarding new vehicle purchases to determine vehicle diagnostic needs.
Communicate regularly with HQ Technical Assistance Center to identify issues and requirements Study industry trends to stay abreast of latest technology advances that require changes to Ryder's diagnostic tooling strategy Represent Ryder in various industry organizations relating to vehicle diagnostics, such as TMC and Vendor Technology Forums Monitor field needs and ensure relevant diagnostic procedures are available Develop and test new diagnostic tooling and procedures Identify vehicle diagnostic needs where existing tool falls short.
Work with Ryder's third party software integrator and vendors to resolve Communicate weekly with Ryder's third party software integrator and tool developer to: Ensure help desk support is in place and providing acceptable service level Review Helpdesk logs to identify product failure or service deficiency trends Ensure new application development is on schedule Provide direction/assistance on problem correction Develop maintenance Company policy as it relates to Vehicle Diagnostics Develop and maintain a process to ensure diagnostic tool has capability to access the infoCenter and approved Internet sites.
Develop and maintain a monthly-based process to ensure that current Ryder and Vendor service procedures are available on the infoCenter, and/or DVD where necessary Ensure the diagnostic tool platform supports the presentation of all maintenance publications in electronic format Develop and maintain reliable diagnostic tool update process Utilize on-line capabilities where available for updates.
DVD media will serve as alternative update method, when on-line capabilities are inadequate Monitor Ryder's third party software integrator and tool developer to ensure updates are on schedule.
Collaborate with Ryder's purchasing group and vendors to obtain software licensing agreements at the lowest possible direct cost to the field locations Maintain Vehicle Diagnostics section of Service Level Agreements to stipulate Ryder's diagnostic tooling and software needs Provide content to Maintenance Publications team for regular communications to Field and HQ on status, and changes, to vehicle diagnostics software and tooling Communicate weekly with HQ Technical Assistance Center to identify and discuss new diagnostic issues and requirements Provide bi-weekly status updates to Advanced Vehicle Diagnostics Program Manager Work with Training Group staff to identify training needs, and develop internal and external training programs.
Co-manage vendor vehicle diagnostic training programs ADDITIONAL RESPONSIBILITIES Performs other duties as assigned.
EDUCATION H.
S.
diploma/GED Bachelor's degree preferred.
EXPERIENCE Five (5) years or more experience in vehicle maintenance or related experience Broad base of experience in all phases of vehicle maintenance Two (2) years or more experience in maintenance management SKILLS Excellent people and communication skills, strong leadership skills Strong business and computer skills Strategic long term vision capabilities Excellent analytical and statistical skills KNOWLEDGE Comprehensive working knowledge of Microsoft Windows operating systems; intermediate level.
LICENSES TRAVEL Job Category: Operations and Support Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
(https://ryder.
com/job-applicant-privacy-policy)\ Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (https://wd5.
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